We provide full replacement of broken details with manufactor`s damages. It is allowed you to repair purchase free or replace in case of breakage fault within 15 days. Make photos in case of damages and send us:

to contact mail contact@kemstood.com

at Facebook Support Page

The guarantee does not apply to the following cases:

  • accidental damage caused by the buyer or damage caused by careless treatment or use (exposure to liquid, dust, penetration of foreign objects into the body, etc.);
  • damage caused by natural disasters (natural phenomena);
  • damage caused by misuse of the product or in violation of operating rules.
  • accidents when you broke your purchase.

 

Kemstood™ also provides refund service for your purchase with manufactor`s damages beyond the guarantee period. Items without damages and without use could be return with full refund within 15 days. After the return is processed it may take 5 to 7 business days for the refund to show up depending on the refund method you chose.

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