We provide full replacement of broken details with manufacturer’s damages. It is allowed you to repair purchase free or replace in case of breakage fault within 15 days. Make photos in case of damages and send us:
to contact mail firstname.lastname@example.org
at Facebook Support Page
The guarantee does not apply to the following cases:
- accidental damage caused by the buyer or damage caused by the careless treatment or use (exposure to liquid, dust, penetration of foreign objects into the body, etc.);
- damage caused by natural disasters (natural phenomena);
- damage caused by misuse of the product or in violation of operating rules.
- accidents when you broke your purchase.
Kemstood™ also provides refund service for your purchase with manufacturer’s damages beyond the guarantee period. Items without damages and without use could be returned with a full refund within 15 days. After the return is processed it may take 5 to 7 business days for the refund to show up depending on the refund method you chose.